Collecting Personal Information
When you visit GripStrike, we collect certain information about your device, your interaction with our site, and information necessary to process your purchases of our innovative punching products. Should you need customer support, we might gather more details. Within this Privacy Policy, "Personal Information" refers to any data about an identifiable individual as outlined below.

Device Information

• Purpose of collection: To ensure GripStrike loads accurately for you, and to perform analytics to enhance your experience.
• Source of collection: Automatically captured when you visit GripStrike through cookies, log files, web beacons, tags, or pixels.
• Disclosure for business purpose: Shared with our processor.
• Personal Information collected: Browser version, IP address, time zone, cookie details, site/product interactions, search terms.

Order Information

• Purpose of collection: To fulfill our contract by providing our punching products, processing payments, arranging shipping, issuing invoices/order confirmations, communicating with you, screening for fraud, and providing relevant product info.
• Source of collection: Directly from you.
• Disclosure for business purpose: Shared with our processor Shopify.
• Personal Information collected: Name, billing/shipping address, payment details (including

credit card numbers), email address, and phone number.

Customer Support

• Purpose of collection: To offer assistance for your queries regarding our punching products.
• Source of collection: Directly from you when you seek help.

Minors

• GripStrike's punching products are not marketed to individuals under 18. We do not knowingly gather data from children. If a child has provided Personal Information, please contact us to request removal.

Sharing Personal Information

• We collaborate with service providers, like Shopify, to manage our online store and help fulfill contracts with you. We may disclose your Personal Information to comply with laws, respond to legal requests, or protect our rights.

Behavioral Advertising

• We utilize your Personal Information for targeted advertising to offer relevant products. You can opt-out of analytics tools like Google Analytics and manage cookie preferences as per your location.

Using Personal Information

• Your data allows us to offer our punching products for sale, process payments, ensure delivery, and keep you informed about new offerings.

Lawful Basis (GDPR)

• For EEA residents, we process your data under lawful bases such as consent, contract fulfillment, legal obligations, vital interests, public tasks, or legitimate interests.

Retention

• We retain your Personal Information with order records until you ask us to delete it.

Automatic Decision-Making

• EEA residents can

object to processing based on automated decision-making. Shopify, our processor, may use automated decision-making for fraud prevention.

CCPA

• California residents have rights regarding their Personal Information, including access, portability, and deletion requests.

Cookies

• GripStrike uses cookies to improve your experience and provide services. They help us remember your preferences and understand how you engage with our site.

Changes

• We may modify this Privacy Policy to reflect updates to our procedures or for other operational, legal, or regulatory reasons.

Complaints

• Should you have any concerns, please reach out to us. If unsatisfied with our response, you may contact the appropriate data protection authority.

Last updated: [1/10/2024]

GripStrike Return Policy

At GripStrike, we are committed to providing you with high-quality punching products. We understand that sometimes things don't go as planned, but our return policy is designed to ensure a fair and satisfactory experience for all our customers.

No-Hassle Return for Damaged Products

• GripStrike only accepts returns if the product is damaged upon arrival.
• If your product arrives damaged, please contact us within 7 days of delivery to initiate a return.
• To process your return, we require proof of purchase and evidence of the damage (e.g., photos).

Return Conditions

• Returns for reasons other than damage are not accepted.
• The damaged product must be returned with all original packaging and accessories.
• Once we receive the returned item, it will undergo an inspection to confirm the damage.

Processing Returns

• If the return is approved, we will process a refund or exchange as per your preference.
• Refunds will be issued to the original method of payment within 10 business days of approval.
• If an exchange is requested, the replacement product will be shipped as soon as possible.

Return Shipping

• GripStrike covers return shipping costs for damaged items.
• For a smooth return process, please use the prepaid shipping label provided by us.

Non-Returnable Items

• GripStrike does not accept returns for products that are not damaged.
• Please review your purchase carefully before ordering.

Contact Us

• For any return-related queries, please reach out to us at maitaelsaady@gmail.com. Our customer support team is here to assist you.

Last Updated

• This policy is effective as of [Current Date] and may be updated periodically.

Thank you for choosing GripStrike, where every punch counts! 🥊

Welcome to GripStrike! These terms and conditions outline the rules and regulations for the use of GripStrike's website and its products.

1. Acceptance of Terms
By accessing this website and purchasing our products, you agree to be bound by these Terms of Service. If you disagree with any part of the terms, please do not use our website.

2. Use of Website
The content on the GripStrike site is for your general information and use only. It is subject to change without notice.

3. Privacy
Your use of GripStrike is also governed by our Privacy Policy, which is incorporated into these Terms of Service by reference.

4. Product Purchases

• Our products are designed for adult use only.
• The risk of loss and title for items purchased pass to you upon our delivery to the carrier.

5. Intellectual Property
The content, layout, design, data, databases, and graphics on this website are protected by intellectual property laws and are owned by GripStrike, unless otherwise stated.

6. Prohibited Use
You may not:

• Use our products for any illegal purpose.
• Attempt to reverse engineer or hack into the website.
• Infringe on the intellectual property rights of the site or others.

7. Warranty and Liability
GripStrike products are provided without warranties of any kind. Our liability is limited to the maximum extent permitted by law.

8. Modifications to Terms
GripStrike reserves the right to modify these terms at any time. We will ensure the most recent version is posted on our site.

9. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the jurisdiction where GripStrike is located.

10. Contact Information
For any questions or concerns about these terms, please contact us at Maitaelsaady@gmail.com.

By using GripStrike, you acknowledge that you have read, understood, and agree to these Terms of Service.

Welcome to GripStrike! We are dedicated to delivering our high-quality punching products efficiently and reliably. Below are the details of our shipping policy:

1. Shipping Regions

• GripStrike ships products globally. However, shipping availability and times may vary based on your location.

2. Processing Time

• Orders are typically processed within 1-3 business days. During peak periods or due to high demand, processing times may be longer.

3. Shipping Rates and Delivery Estimates

• Shipping charges for your order will be calculated and displayed at checkout.
• Estimated delivery time depends on your location and the shipping option chosen. Standard delivery usually takes 5-10 business days.

4. Shipping Carriers

• We use various reputable carriers like FedEx, UPS, and USPS. The carrier used for your shipment will be selected based on efficiency and cost-effectiveness.

5. Tracking Your Order

• Once your order is shipped, we will send you a tracking number so you can follow the progress of your delivery.

6. Customs, Duties, and Taxes

• For international shipments, GripStrike is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.

7. Damaged or Lost Orders

• If your order arrives damaged, or if it gets lost during shipping, please contact us immediately at maitaelsaady@gmail.com. We will work with the carrier to resolve the issue.

8. Returns

• Our return policy applies to any products that are damaged upon arrival. Please refer to our Return Policy for more details.

9. Contact Us

• If you have any questions or concerns about your order or our shipping policy, please contact us at support@gripstrike.com.

Thank you for choosing GripStrike, where your fitness and stress relief are our top priority!